Supporters expect transparency and quick answers about your programs. Word.Chat helps nonprofits deliver personalized engagement, boost donations, and keep volunteers informed.
1. Highlight Impact Stories
Train the chatbot on success stories, annual reports, and campaign pages. When donors ask how their contributions are used, Word.Chat surfaces statistics, photos, and quotes that bring your mission to life.
2. Streamline Donations
Guide visitors to the right giving options: one-time, recurring, corporate matching, or legacy gifts. Embed direct donation links and remind donors about tax receipts and confirmation emails.
3. Coordinate Volunteers
Answer common volunteer FAQs, share training resources, and direct them to upcoming events. Tag conversations to understand volunteer interests and follow up with personalized opportunities.
4. Provide Crisis Updates
During urgent campaigns or disaster response, update your chatbot with the latest needs and safety information. Word.Chat distributes updates instantly across your site.
Nonprofit Checklist
- ✅ Add donation, impact, and FAQ pages as knowledge sources.
- ✅ Offer suggested questions like “How can I volunteer?”
- ✅ Integrate with your CRM to log supporter interactions.
- ✅ Promote recurring giving with saved responses.
- ✅ Review transcripts for new storytelling opportunities.
With Word.Chat, every donor receives a personalized, mission-driven experience that inspires action.